Student Tech Help

Last Updated: 11/30/2023 12:00 AM

Welcome to the PUHSD Technology Department’s Student Help Section



    1. Try turning the device off and back on
    2. Verify the device is connected to the internet
    3. Make sure the device is fully charged or is plugged into power
    4. Make sure you are logging into all of your apps through Classlink
    5. Reset your passsword (see item No. 3)
    6. Delete saved passwords
    7. Reset your Chrome browser (see item no. 4)
    8. Powerwash your Chromebook (see item no. 5)




  3. Password Reset Directions

    1. Click the “Apps” button at the bottom of your screen and select “PUHSD Password Reset Tool.” cb reset tool

    2. Your email address this would be your student ID# followed by

    For example:

    set password
    3. Your current password is the password that you use to log into your chromebook. current pw
    4. Your new password must be at least 8 characters long. new pw

    Click on “Reset Password” and you should see a big Thumbs up icon. Turn your Chromebook off and back on.

    (If you get an error message, carefully type in your email, and passwords again until it works.)

    thumbs up








  10. Please call the Tech Help desk at (951) 943-6369 extension 80250


    submit a help request by filling out this form.